Troubleshooting Tips

These are a few ways to troubleshoot your whip!

Things to check before all troubleshooting
Upon receiving your whip, if it is not turning on, please be sure of a few things: * You are pressing down on the button for 3 - 5 seconds to turn the w...
Thu, 19 Sep, 2019 at 11:28 AM
Troubleshooting #1: Tighten the Retaining Plate (FOR REV1-3 ONLY!)
If the whip flashes red then shuts off repeatedly on a fully charged battery: TIP 1: This is only relevant for earlier versions of the whip. If you have...
Thu, 19 Sep, 2019 at 11:31 AM
Troubleshooting Tip #2: PixelWhip Reset
Only If you are having issues with the color modes (not scrolling through the patterns, not changing modes, etc): TIP 2:  1- Remove your battery fro...
Thu, 19 Sep, 2019 at 11:29 AM